Frequently Asked Questions
Check through some frequently asked questions.
We take pride in being a trusted name for quality meat and do our utmost best everyday to deliver on customer expectations of our products. If however for some reason you find that our service to you or our product has not met your expectations then the best thing to do is to get in contact immediately.
Please call or email our Manager at info@gcfmc.com or 07 5593 6333. From there we can asses the situation on a case by case basis and provide the best form of action.
Due to Health Regulations (sect 100) and the possibility of food tampering, we regret that we cannot refund or exchange unwanted purchases that have been taken from the shop or passed into your possession following delivery.
Yes absolutely!! We get asked this one a lot over the phone – we have been a retail shop open to the public from day 1, 24 years ago. Our factory at Burleigh Heads was custom built 12 years ago and houses our huge coolroom of fresh meat, plus all the state-of-the-art equipment we need to produce a fantastic range of products available for our customers.